1. Acceptance of Terms
By accessing and using the website store.foxspirit.vn, you agree to be bound by these terms and conditions. Fox Spirit reserves the right to amend, supplement, or remove any part of these terms at any time without prior notice. Changes take effect immediately upon being posted on the website.
2. Eligible Users
Users must be at least 18 years of age, or access the website under the supervision of a parent or legal guardian.
3. Order Acceptance and Pricing
Fox Spirit is committed to providing the most accurate pricing information to consumers. However, in the event of a pricing error, we will contact you and reserve the right to decline or cancel the order, even if it has already been confirmed or paid for.
Fox Spirit reserves the right to decline or cancel an order for any reasonable cause, including: out-of-stock items, suspected fraud, or inaccurate delivery information.
4. User Account Information
Customers who register an account must provide accurate information and update it promptly when changes occur. Each user is responsible for safeguarding their password and for all activity arising from their account. Fox Spirit is not liable for damages caused by a user’s failure to protect their login credentials.
5. Use of Website Content
All content on store.foxspirit.vn — including images, product descriptions, logos, and magazine articles — is the intellectual property of Fox Spirit and is protected under Vietnamese law. Copying, commercial use, or use on behalf of third parties without Fox Spirit’s prior written consent is strictly prohibited.
6. Cancelling a Transaction
Customers may cancel a transaction by:
- Notifying us via hotline 0357 794 589 or email Service@foxspirit.vn before the order is handed to the carrier.
- Returning received but unused goods in accordance with the Return & Exchange Policy.
7. Limitation of Liability
Fox Spirit is not liable for indirect or incidental damages arising from the use of the website or products, beyond the responsibilities expressly set out in our return and warranty policies.
8. Governing Law
These terms are governed by the laws of Vietnam. Any dispute shall be resolved by the competent court in Ho Chi Minh City.
